When it comes to collecting on bad debt, making the initial contact is both an art and a science. Here are some things to keep in mind when reaching out to a customer for the first time.

Debt collection rarely makes it into business owners’ key priorities. Yet it’s routinely a consideration leaders wish they’d made sooner and more strategically. Here’s how to do debt collection right.

Some forethought, planning and attention to detail can go a long way to making debt collection easier as well as more compassionate. Here are some practical tips to do just that:

Many business owners are hesitant to outsource debt collections. These three benefits might cause you to reconsider.

Do you need to send a letter to a customer asking for payment of an outstanding bill? It’s a necessary step in the debt collection process. Here’s what needs to be in that letter, and what a business should do if payment isn’t received.

No debt is too small for business collections. Here’s why that matters to every organization.