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The importance of collecting every debt, no matter the size
- June 23, 2023
- Posted by: Bryan Dube
- Category: Uncategorized
No CommentsIt’s vital that businesses concentrate on collecting debt, no matter the size. What could be the impact on your business if you do not collect on smaller debts? It’s an impact that can be avoided.
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Compassion and debt collection
- June 9, 2023
- Posted by: Bryan Dube
- Category: Uncategorized
Some forethought, planning and attention to detail can go a long way to making debt collection easier as well as more compassionate. Here are some practical tips to do just that:
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A look at the rules on fair debt collection
- May 26, 2023
- Posted by: Bryan Dube
- Category: Uncategorized
The Fair Debt Collection Practices Act places limits on what a collection agency can do depending on the type of debt. Here’s a look at what the act means for your business as debt is collected, including some important provisions to keep in mind.
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Is it time to outsource your debt collection efforts?
- May 12, 2023
- Posted by: Bryan Dube
- Category: Uncategorized
Can outsourcing your debt collection efforts really save your business money? Absolutely – and it can also help you recover more client accounts.
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Full service collections can answer every option
- April 28, 2023
- Posted by: Bryan Dube
- Category: Uncategorized
In our latest blog, we talk about the different ways that debt can be collected, as well as the common questions that need to be answered before customers are contacted.
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The importance of great customer service
- April 14, 2023
- Posted by: Bryan Dube
- Category: Uncategorized
A great customer experience is important in all aspects of your business, including collections. How you handle your customers in collections can have a significant impact on customer retention.
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Which industries benefit most from professional collections services?
- March 24, 2023
- Posted by: Bryan Dube
- Category: Uncategorized
U.S. consumers hold $15.31 trillion in debt, according to Experian. Here’s how a professional collections service can help businesses in your industry in the debt recovery process.
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Communicating with customers about debt
- March 10, 2023
- Posted by: Bryan Dube
- Category: Uncategorized
When it comes to collecting on bad debt, making the initial contact is both an art and a science. Here are some things to keep in mind when reaching out to a customer for the first time.
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Your rights to collect debt through social media
- February 24, 2023
- Posted by: Bryan Dube
- Category: Uncategorized
In many ways, collecting debt has been made easier thanks to technology. Our newest blog spells out the recent changes in rules concerning contacting debtors through social media. It boils down to making the message as private, detailed and professional as possible.
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A critical first step in debt collection
- February 10, 2023
- Posted by: Bryan Dube
- Category: Uncategorized
Do you need to send a letter to a customer asking for payment of an outstanding bill? It’s a necessary step in the debt collection process. Here’s what needs to be in that letter, and what a business should do if payment isn’t received.