our approach

FCR Collection Services understands your bottom line and we strive to offer the most cost-effective solution in the marketplace today.  We developed a program where our goals are tightly aligned with those of our customers.  We leverage technology to increase our productivity and bring what has traditionally been a telephone call based service business into relevancy with an increasingly mobile population.

• All staff is based in the United States
• We don’t get paid unless you get paid
• Technology to contact your customers through their preferred communication channel
• Ability to accept payment online or over IVR if preferred vs an agent
• Multiple payment types accepted
• Proprietary collection software allows customization for your business

Debt collection is often very time consuming and costly for businesses to handle themselves.  When you sign up with FCR Collection Services you are getting a first-class debt collection company that will go to work for you and remove the headache and hassle of contacting overdue accounts.

Debt collection can affect client relations.  Our approach is to keep things above-board, fair, ethical and to create lasting partnerships with our clients.  We can’t do that if we damage your client relations.  So we don’t.

Our approach is different — because we want to win your business for the long term.