Bryan Dube

Do you have a quality plan for managing your accounts receivable? Collecting the money that’s owed to you is vital to the success of your business. Here the basics:

The U.S. consumer has $15.31 trillion in debt, according to Experian. Here’s what a professional collections service can do for your business all spelled out in our latest blog. Be sure to check it out!

Business debt collection can be complex and confusing. Here’s where to get started:

Do you need to send a letter to a customer asking for payment of an outstanding bill? It’s a necessary step in the debt collection process. Here’s what needs to be in that letter, and what a business should do if payment isn’t received.

There’s no single way to collect debt from customers. In our latest blog, we discuss the different methods that we use to work with customers and we determine the parameters of collection. It’s a comprehensive look at a compassionate approach to debt.

Does your business provide top-notch customer service? Here are some eye-opening stats to show you just how important excellent customer service really is, even during the collections process.

Some forethought, planning and attention to detail can go a long way to making debt collection easier as well as more compassionate. Here are some practical tips to do just that:

The Fair Debt Collection Practices Act places limits on what a collection agency can do depending on the type of debt. Here’s a look at what the act means for your business as debt is collected, including some important provisions to keep in mind.